Digital Ocean and Vultr servers

mssmello

Hello,
Testing installs on Digital Ocean and Vultr VPSs everything is ok with install and initial config, but agents can´t dial out to a number out of campaign.

Is there any point to review on server?

Thanks.

felipem1210

Hi mssmello are you receiving "SIP Proxy not responding" message?

mssmello

Hi,
No. When I login to agent I receive "Agent logged in..." but testing a call Out of Campaign I click dial and nothing happens.
[upl-image-preview url=https://forum.omnileads.net/assets/files/2020-04-06/1586178599-374828-image.png]

felipem1210

You can check in the inspector of browser, check sngrep and check asterisk AMI to see if the button is sending the AMI action to asterisk

Best regards

mssmello

Thanks! I´ll check them.

fkcristino

check yours RTP /etc/rtpengine-config.conf

fernando

Hi Guys.

I have installed Omnileads on Digitalocean.
When i logged as agent i received "Sip proxy not response"

[upl-image-preview url=https://forum.omnileads.net/assets/files/2020-05-31/1590888816-990325-captura-de-pantalla-2020-05-30-a-las-212649.png]

Why or how i can solve this issue?
Regards

fkcristino

fernando check yours RTP /etc/rtpengine-config.conf , put the file here

fernando

Add extra options here

OPTIONS="-i 64.225.XX.XX -n 127.0.0.1:22222 -m 20000 -M 30000 -L 7 --log-facility=local1"

fernando

For Firefox console i see the follows:

Firefox no puede establecer una conexión con el servidor en wss://64.225.xx.xx/ws. 56953be20df6.js:1836:65
User Agent: disconnected 56953be20df6.js:2204:9
Firefox no puede establecer una conexión con el servidor en wss://64.225.xx.xx/ws.

And for Safari console i see:
[Error] WebSocket network error: OSStatus Error -9807: Invalid certificate chain (x2)

My rtpengine-config.conf:

OPTIONS="-i 64.225.XX.XX -n 127.0.0.1:22222 -m 20000 -M 30000 -L 7 --log-facility=local1"

Regards

fernando

Hi Guys.

My kamailio service is running fine too,

Redirecting to /bin/systemctl status kamailio.service
● kamailio.service - Kamailio SIP Server
Loaded: loaded (/etc/systemd/system/kamailio.service; enabled; vendor preset: disabled)
Active: active (running) since dom 2020-05-31 00:44:09 -04; 1 day 16h ago
Docs: man:kamailio(8)
http://www.kamailio.org/
Process: 1375 ExecStart=/opt/omnileads/kamailio/sbin/kamailio -m $SHM_SIZE -M $PKG_SIZE -P /opt/omnileads/kamailio/run/kamailio/kamailio.pid (code=exited, status=0/SUCCESS)
Process: 1367 ExecStartPre=/usr/bin/redis-cli -n 1 FLUSHDB (code=exited, status=0/SUCCESS)
Process: 1301 ExecStartPre=/opt/omnileads/kamailio/sbin/kamailio -c (code=exited, status=0/SUCCESS)
Main PID: 1410 (kamailio)
CGroup: /system.slice/kamailio.service
├─1410 /opt/omnileads/kamailio/sbin/kamailio -m 64 -M 8 -P /opt/omnileads/kamailio/run/kamailio/kamailio.pid
├─1465 /opt/omnileads/kamailio/sbin/kamailio -m 64 -M 8 -P /opt/omnileads/kamailio/run/kamailio/kamailio.pid

Please i need help or some tips.

Regards

felipem1210

Hi guys it seems that you are not following the steps for installing Omnileads in cloud servers. You must check it first. I will send you here the link in spanish doc because we have english doc outdated. https://documentacion-omnileads.readthedocs.io/es/stable/install.html#omnileads-cloud

Regards

fernando

Gracias Felipe.
Seguire el procedimiento que indicas.
Consulta sobre como si instalar un certificado con certbot en omnileads, y si tienes algún ejemplo.
Saludos.

felipem1210

Hola fernando.
Fijate en la parte Añadir par key/cert confiables. Saludos