Por favor, podrán dejar aqui la salida del comando:

redis-cli keys "*"

En el momento de presentarse la falla.

[root@omnileads ~]# redis-cli keys "*"
1) "OMLUTR:2"
2) "OML:INR:112233"
3) "OML:TRUNK:3"
4) "OML:AGENT:1"
5) "OML:AGENT:23"
6) "OML:AGENT:17"
7) "OML:AGENT:3"
8) "OML:CUSTOMDST:1"
9) "OML:AGENT:32"
10) "OML:CAMP:13"
11) "OMLAUSE:2"
12) "OML:TRUNK:1"
13) "OML:AGENT:14"
14) "OML:CAMP:4"
15) "OML:AGENT:31"
16) "OML:AGENT:12"
17) "OML:AGENT:10"
18) "OML:IVR:1"
19) "OML:AGENT:13"
20) "OML:AGENT:6"
21) "OML:AGENT:29"
22) "OML:AGENT:20"
23) "OML:CAMP:2"
24) "OMLAUSE:4"
25) "OML:AGENT:4"
26) "OMLAUSE:5"
27) "OML:AGENT:22"
28) "OMLAUSE:6"
29) "OML:AGENT:18"
30) "OML:AGENT:21"
31) "OML:AGENT:8"
32) "OML:AGENT:19"
33) "OML:CAMP:16"
34) "OML:INR:777709"
35) "OML:AGENT:9"
36) "OML:AGENT:2"
37) "OML:AGENT:24"
38) "OML:SUPERVISOR:2"
39) "OML:AGENT:28"
40) "OML:AGENT:15"
41) "OML:CAMP:17"
42) "OML:TRUNK:4"
43) "OMLAUSE:3"
44) "OMLAUSE:1"
45) "OML:AGENT:26"
46) "OML:CAMP:15"
47) "OML:CAMP:8"
48) "OML:CAMP:20"
49) "OML:SUPERVISOR:1"
50) "OML:AGENT:34"
51) "OML:AGENT:30"
52) "OML:CAMP:19"
53) "OMLAUSE:7"
54) "OML:INR:777710"
55) "OML:AGENT:35"
56) "OML:AGENT:27"
57) "OML:AGENT:7"
58) "OML:TRUNK:2"
59) "OML:AGENT:33"
60) "OML:AGENT:5"
61) "OMLUTR:1"
62) "OML:SUPERVISOR:5"
63) "OML:AGENT:16"
64) "OML:SUPERVISION_CAMPAIGN:15"
65) "OML:CAMP:18"
66) "OML:CAMP:10"
67) "OML:CAMP:3"
68) "OML:AGENT:11"
69) "OMLAUSE:8"
70) "OML:CAMP:12"
71) "OML:AGENT:25"

omnileads

25286:C 25 Nov 2020 06:45:02.907 * DB saved on disk
25286:C 25 Nov 2020 06:45:02.907 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 06:45:02.993 * Background saving terminated with success
953:M 25 Nov 2020 06:55:03.850 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 06:55:03.850 * Background saving started by pid 26227
26227:C 25 Nov 2020 06:55:03.854 * DB saved on disk
26227:C 25 Nov 2020 06:55:03.854 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 06:55:03.951 * Background saving terminated with success
953:M 25 Nov 2020 07:05:02.844 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 07:05:02.844 * Background saving started by pid 27178
27178:C 25 Nov 2020 07:05:02.858 * DB saved on disk
27178:C 25 Nov 2020 07:05:02.858 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 07:05:02.945 * Background saving terminated with success
953:M 25 Nov 2020 07:15:03.867 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 07:15:03.868 * Background saving started by pid 28120
28120:C 25 Nov 2020 07:15:03.888 * DB saved on disk
28120:C 25 Nov 2020 07:15:03.888 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 07:15:03.969 * Background saving terminated with success
953:M 25 Nov 2020 07:25:03.794 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 07:25:03.795 * Background saving started by pid 29060
29060:C 25 Nov 2020 07:25:03.814 * DB saved on disk
29060:C 25 Nov 2020 07:25:03.814 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 07:25:03.895 * Background saving terminated with success
953:M 25 Nov 2020 07:35:03.825 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 07:35:03.825 * Background saving started by pid 29996
29996:C 25 Nov 2020 07:35:03.838 * DB saved on disk
29996:C 25 Nov 2020 07:35:03.839 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 07:35:03.925 * Background saving terminated with success
953:M 25 Nov 2020 07:45:02.866 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 07:45:02.866 * Background saving started by pid 30936
30936:C 25 Nov 2020 07:45:02.879 * DB saved on disk
30936:C 25 Nov 2020 07:45:02.879 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 07:45:02.967 * Background saving terminated with success
953:M 25 Nov 2020 07:55:02.869 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 07:55:02.869 * Background saving started by pid 31878
31878:C 25 Nov 2020 07:55:02.883 * DB saved on disk
31878:C 25 Nov 2020 07:55:02.883 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 07:55:02.969 * Background saving terminated with success
953:M 25 Nov 2020 08:05:02.876 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 08:05:02.876 * Background saving started by pid 365
365:C 25 Nov 2020 08:05:02.890 * DB saved on disk
365:C 25 Nov 2020 08:05:02.890 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 08:05:02.976 * Background saving terminated with success
953:M 25 Nov 2020 08:15:02.977 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 08:15:02.977 * Background saving started by pid 1378
1378:C 25 Nov 2020 08:15:02.992 * DB saved on disk
1378:C 25 Nov 2020 08:15:02.992 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 08:15:03.077 * Background saving terminated with success
953:M 25 Nov 2020 08:25:03.087 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 08:25:03.088 * Background saving started by pid 2387
2387:C 25 Nov 2020 08:25:03.102 * DB saved on disk
2387:C 25 Nov 2020 08:25:03.102 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 08:25:03.188 * Background saving terminated with success
953:M 25 Nov 2020 08:35:03.001 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 08:35:03.001 * Background saving started by pid 3322
3322:C 25 Nov 2020 08:35:03.019 * DB saved on disk
3322:C 25 Nov 2020 08:35:03.019 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 08:35:03.101 * Background saving terminated with success
953:M 25 Nov 2020 08:40:04.028 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 08:40:04.028 * Background saving started by pid 3819
3819:C 25 Nov 2020 08:40:04.031 * DB saved on disk
3819:C 25 Nov 2020 08:40:04.031 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 08:40:04.129 * Background saving terminated with success
953:M 25 Nov 2020 08:45:05.017 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 08:45:05.017 * Background saving started by pid 4381
4381:C 25 Nov 2020 08:45:05.020 * DB saved on disk
4381:C 25 Nov 2020 08:45:05.020 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 08:45:05.117 * Background saving terminated with success
953:M 25 Nov 2020 08:50:06.073 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 08:50:06.073 * Background saving started by pid 4885
4885:C 25 Nov 2020 08:50:06.076 * DB saved on disk
4885:C 25 Nov 2020 08:50:06.077 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 08:50:06.174 * Background saving terminated with success
953:M 25 Nov 2020 08:55:07.050 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 08:55:07.050 * Background saving started by pid 5366
5366:C 25 Nov 2020 08:55:07.052 * DB saved on disk
5366:C 25 Nov 2020 08:55:07.053 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 08:55:07.150 * Background saving terminated with success
953:M 25 Nov 2020 09:00:08.075 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:00:08.075 * Background saving started by pid 5867
5867:C 25 Nov 2020 09:00:08.078 * DB saved on disk
5867:C 25 Nov 2020 09:00:08.078 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:00:08.176 * Background saving terminated with success
953:M 25 Nov 2020 09:05:09.008 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:05:09.009 * Background saving started by pid 6397
6397:C 25 Nov 2020 09:05:09.011 * DB saved on disk
6397:C 25 Nov 2020 09:05:09.012 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:05:09.109 * Background saving terminated with success
953:M 25 Nov 2020 09:10:10.082 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:10:10.082 * Background saving started by pid 6897
6897:C 25 Nov 2020 09:10:10.085 * DB saved on disk
6897:C 25 Nov 2020 09:10:10.085 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:10:10.183 * Background saving terminated with success
953:M 25 Nov 2020 09:15:11.066 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:15:11.067 * Background saving started by pid 7377
7377:C 25 Nov 2020 09:15:11.069 * DB saved on disk
7377:C 25 Nov 2020 09:15:11.070 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:15:11.167 * Background saving terminated with success
953:M 25 Nov 2020 09:20:12.097 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:20:12.098 * Background saving started by pid 7863
7863:C 25 Nov 2020 09:20:12.100 * DB saved on disk
7863:C 25 Nov 2020 09:20:12.101 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:20:12.198 * Background saving terminated with success
953:M 25 Nov 2020 09:25:13.069 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:25:13.070 * Background saving started by pid 8328
8328:C 25 Nov 2020 09:25:13.072 * DB saved on disk
8328:C 25 Nov 2020 09:25:13.072 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:25:13.170 * Background saving terminated with success
953:M 25 Nov 2020 09:30:14.011 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:30:14.012 * Background saving started by pid 8808
8808:C 25 Nov 2020 09:30:14.014 * DB saved on disk
8808:C 25 Nov 2020 09:30:14.014 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:30:14.112 * Background saving terminated with success
953:M 25 Nov 2020 09:35:15.078 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:35:15.078 * Background saving started by pid 9271
9271:C 25 Nov 2020 09:35:15.081 * DB saved on disk
9271:C 25 Nov 2020 09:35:15.081 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:35:15.178 * Background saving terminated with success
953:M 25 Nov 2020 09:40:16.099 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:40:16.100 * Background saving started by pid 9753
9753:C 25 Nov 2020 09:40:16.102 * DB saved on disk
9753:C 25 Nov 2020 09:40:16.103 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:40:16.200 * Background saving terminated with success
953:M 25 Nov 2020 09:45:17.063 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:45:17.063 * Background saving started by pid 10220
10220:C 25 Nov 2020 09:45:17.066 * DB saved on disk
10220:C 25 Nov 2020 09:45:17.066 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:45:17.164 * Background saving terminated with success
953:M 25 Nov 2020 09:50:18.001 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:50:18.001 * Background saving started by pid 10700
10700:C 25 Nov 2020 09:50:18.004 * DB saved on disk
10700:C 25 Nov 2020 09:50:18.004 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:50:18.102 * Background saving terminated with success
953:M 25 Nov 2020 09:55:19.087 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 09:55:19.087 * Background saving started by pid 11173
11173:C 25 Nov 2020 09:55:19.090 * DB saved on disk
11173:C 25 Nov 2020 09:55:19.090 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 09:55:19.187 * Background saving terminated with success
953:M 25 Nov 2020 10:00:20.061 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 10:00:20.061 * Background saving started by pid 11679
11679:C 25 Nov 2020 10:00:20.064 * DB saved on disk
11679:C 25 Nov 2020 10:00:20.064 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 10:00:20.162 * Background saving terminated with success
953:M 25 Nov 2020 10:05:21.032 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 10:05:21.032 * Background saving started by pid 12216
12216:C 25 Nov 2020 10:05:21.035 * DB saved on disk
12216:C 25 Nov 2020 10:05:21.036 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 10:05:21.133 * Background saving terminated with success
953:M 25 Nov 2020 10:10:22.097 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 10:10:22.097 * Background saving started by pid 12746
12746:C 25 Nov 2020 10:10:22.100 * DB saved on disk
12746:C 25 Nov 2020 10:10:22.100 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 10:10:22.197 * Background saving terminated with success
953:M 25 Nov 2020 10:15:23.083 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 10:15:23.083 * Background saving started by pid 13341
13341:C 25 Nov 2020 10:15:23.086 * DB saved on disk
13341:C 25 Nov 2020 10:15:23.087 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 10:15:23.184 * Background saving terminated with success
953:M 25 Nov 2020 10:20:24.049 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 10:20:24.050 * Background saving started by pid 14032
14032:C 25 Nov 2020 10:20:24.052 * DB saved on disk
14032:C 25 Nov 2020 10:20:24.053 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 10:20:24.150 * Background saving terminated with success
953:M 25 Nov 2020 10:25:25.039 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 10:25:25.039 * Background saving started by pid 14613
14613:C 25 Nov 2020 10:25:25.042 * DB saved on disk
14613:C 25 Nov 2020 10:25:25.042 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 10:25:25.139 * Background saving terminated with success
953:M 25 Nov 2020 10:30:26.014 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 10:30:26.014 * Background saving started by pid 15430
15430:C 25 Nov 2020 10:30:26.017 * DB saved on disk
15430:C 25 Nov 2020 10:30:26.018 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 10:30:26.114 * Background saving terminated with success
953:M 25 Nov 2020 10:35:27.025 * 10 changes in 300 seconds. Saving...
953:M 25 Nov 2020 10:35:27.025 * Background saving started by pid 16124
16124:C 25 Nov 2020 10:35:27.027 * DB saved on disk
16124:C 25 Nov 2020 10:35:27.028 * RDB: 0 MB of memory used by copy-on-write
953:M 25 Nov 2020 10:35:27.125 * Background saving terminated with success
Você tem mensagem nova de correio em /var/spool/mail/root

http://linkode.org/

redis-cli keys "*"

http://linkode.org/#i2UHB1Eq5jzvv7Aib8TjK4

Log redis

http://linkode.org/#Z1eMMcx51AAOGYoYUgLRB

Alguma novidade de uma release para corrigir eso?

Obrigado.

hola, hay alguna sugerencia ? o es preferible hacer un downgrade?

Una consulta, uds están usando una integración con PBX ? o tienen OML directo conectado a un proveedor SIP ?

fpignataro en mi caso tengo OML directo conectado a un proveedor SIP

fpignataro 2020-11-24 08:07:14,029 [ ERROR] django.request - Internal Server Error: /api/v1/supervision/agentes
Traceback (most recent call last):
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/core/handlers/exception.py", line 34, in inner
response = get_response(request)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/core/handlers/base.py", line 115, in _get_response
response = self.process_exception_by_middleware(e, request)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/core/handlers/base.py", line 113, in _get_response
response = wrapped_callback(request, callback_args, **callback_kwargs)
File "/usr/lib64/python3.6/contextlib.py", line 52, in inner
return func(args, **kwds)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/contrib/auth/decorators.py", line 21, in _wrapped_view
return view_func(request, args, **kwargs)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/views/decorators/csrf.py", line 54, in wrapped_view
return view_func(args, **kwargs)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/views/generic/base.py", line 71, in view
return self.dispatch(request, *args, **kwargs)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/rest_framework/views.py", line 505, in dispatch
response = self.handle_exception(exc)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/rest_framework/views.py", line 465, in handle_exception
self.raise_uncaught_exception(exc)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/rest_framework/views.py", line 476, in raise_uncaught_exception
raise exc
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/rest_framework/views.py", line 502, in dispatch
response = handler(request, *args, **kwargs)
File "/opt/omnileads/ominicontacto/api_app/views/supervisor.py", line 98, in get
for data_agente in agentes_parseados.obtener_agentes_activos():
File "/opt/omnileads/ominicontacto/ominicontacto_app/services/asterisk/supervisor_activity.py", line 66, in obtener_agentes_activos
agente_info['nombre'] = agente_info['NAME']
KeyError: 'NAME'
2020-11-24 08:07:21,752 [ ERROR] django.request - Internal Server Error: /api/v1/supervision/agentes
Traceback (most recent call last):
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/core/handlers/exception.py", line 34, in inner
response = get_response(request)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/core/handlers/base.py", line 115, in _get_response
response = self.process_exception_by_middleware(e, request)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/core/handlers/base.py", line 113, in _get_response
response = wrapped_callback(request, callback_args, **callback_kwargs)
File "/usr/lib64/python3.6/contextlib.py", line 52, in inner
return func(args, **kwds)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/contrib/auth/decorators.py", line 21, in _wrapped_view
return view_func(request, args, **kwargs)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/views/decorators/csrf.py", line 54, in wrapped_view
return view_func(args, **kwargs)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/django/views/generic/base.py", line 71, in view
return self.dispatch(request, *args, **kwargs)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/rest_framework/views.py", line 505, in dispatch
response = self.handle_exception(exc)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/rest_framework/views.py", line 465, in handle_exception
self.raise_uncaught_exception(exc)
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/rest_framework/views.py", line 476, in raise_uncaught_exception
raise exc
File "/opt/omnileads/virtualenv/lib/python3.6/site-packages/rest_framework/views.py", line 502, in dispatch
response = handler(request, *args, **kwargs)
File "/opt/omnileads/ominicontacto/api_app/views/supervisor.py", line 98, in get
for data_agente in agentes_parseados.obtener_agentes_activos():
File "/opt/omnileads/ominicontacto/ominicontacto_app/services/asterisk/supervisor_activity.py", line 66, in obtener_agentes_activos
agente_info['nombre'] = agente_info['NAME']
KeyError: 'NAME'
2020-11-24 08:07:33,782 [WARNING] django.security.csrf - Forbidden (Referer checking failed - Referer is malformed.): /

Está claro el error. Se trata de una inserción de Asterisk sobre Redis que deja corrupta la estructura.
Vamos a mitigar la condición de carrera implementando un fix sobre el dialplan de Asterisk.

https://gitlab.com/omnileads/ominicontacto/-/issues/76

La semana que viene vamos a liberar pre-release-1.12 con dicho fix y asumo que a finales del mes estará disponible como release estable 1.12.

Muchas gracias por su contribución.