What "SCHEDULE" do?

hamed

I set schedule for busy Call, but on schedule time nothing haapended!
I want to know what does it mean?
What is the usage of schedule?

In my scenario, Agent call a number throw Manual Campaig, The number did not answer and Agent set schadule call, but nothing happened in that specific time.
No auto dial on even reminder.

Thanks.

felipem1210

Hamed
Yes we haven't implemented an autodial or notification to agent when is time of a scheduled call. The agenda is just for having the call scheduled in "Agenda" menu, the agent must go there to remember the calls he has agended. We want to implement notifications on future.

Best regards

hamed

felipem1210
Great
Hope to have this options very soon.
Thank you for your hard working